AcuityHosting.com

The webhost companies even provide with a speed tester which provides with the speed of broadband your customer is using. You can suggest your customer to undergo the test so that they can consult the internet provider for the troubles. This test is very simple it just collects a file and it is coupled up to a script. The file is sent to the server and downloaded again to the computer. The time taken to do this is measured in bytes downloaded per second. This will give an idea to the customer that the problem is with internet provider or the webhosts.